DatSOR Terms and Conditions

Effective Date: January 14, 2026 (As amended on June 15th, 2026)

Welcome to DatSOR! These Terms and Conditions (“Terms”) govern your access to and use of the DatSOR website located at https://datsor.com/ (“Website”) and our AI-powered inbound sales automation and multimedia marketing platform services (“Service”) provided by DatSOR, a Canadian brand.

Please read these Terms carefully. By accessing or using the Website, registering for an account, or checking the mandatory acceptance box during registration, you agree to enter into a legally binding contract with DatSOR, governed by these Terms and our Privacy Policy, located at https://datsor.com/privacy-policy/. If you do not agree to these Terms, you are strictly prohibited from accessing the Website or using the Service.

1. Definitions

“DatSOR,” “We,” “Our,” or “Us”: Refers to 17466382 CANADA INC., a corporation incorporated under the federal laws of Canada, having its registered address in Niagara Falls, Ontario, Canada.
“Client” or “You”: Refers to the business entity or individual who registers for, accesses, and uses our Service.
“End-Customer”: Refers to the individuals who interact with the Client’s WhatsApp Business, Instagram Business, or Website Chat accounts through our AI agents via the Service.
“Service”: Refers to the DatSOR software-as-a-service (SaaS) platform designed to automate sales conversations on the Client’s conversational channels and, under designated plans, to process, edit, and generate marketing multimedia (images and videos) using artificial intelligence.
“Website”: Refers to https://datsor.com/
“User Content”: Refers to business information, catalogs, pricing, FAQ documents, scripts, and multimedia files (including photos, videos, and images) that the Client uploads, transmits, or provides to DatSOR for platform configuration, AI training, or generative media editing.
“Customer Data”: Refers to the text, media, and metadata of chat conversations between End-Customers and the AI agents operating on behalf of the Client via the Service.
“Third-Party Services”: Refers to third-party APIs, infrastructure, and tools integrated into or relied upon by the Service, including but not limited to WhatsApp Business API and Instagram Business API (Meta Platforms, Inc.), Amazon Web Services (AWS), Google LLC (Google Gemini), and external generative AI and multimedia editing engines.
“AI Marketing Plan”: Refers to the specific subscription plan under which the Client is authorized to utilize DatSOR’s generative and editing AI tools for multimedia content (images and videos).
“Order Form”: Refers to the specific plan selection made by the Client, either through the online checkout flow on our Website, or via a written invoice executed by both parties.
“Service Agreement”: Means the combination of these Terms and Conditions and the applicable Order Form.

2. Acceptance of Terms & Clickwrap Binding

By clicking the checkbox indicating your acceptance of these Terms during the account creation process, you provide your explicit, binding electronic signature, establishing a legal contract between you (the Client) and DatSOR. You acknowledge and agree that:

This electronic consent complies with all applicable digital signature laws, including the Canadian Personal Information Protection and Electronic Documents Act (PIPEDA), the U.S. Electronic Signatures in Global and National Commerce Act (E-SIGN Act), and equivalent global regulations.
This Service Agreement is immediately effective, governing your initial Free Trial period and automatically extending to govern any subsequent paid Subscription Plans you choose to purchase.
You represent and warrant that you possess the full legal authority to bind your business entity to these Terms.

3. Service Description, Scope, and AI Operations

a) Purpose of the Service

The Service provides a cloud-based SaaS platform utilizing conversational and generative AI agents to automate the qualification, engagement, and management of inbound sales inquiries received on the Client’s WhatsApp Business, Instagram Business, and Website Chat.

b) Interface and Messaging Access

DatSOR grants the Client access to a digital platform interface to configure AI settings, upload User Content, and monitor Customer Data.

Standard Integrations: Conversations occurring via standard WhatsApp Business (non-API) and Instagram accounts are transmitted in real-time, allowing the Client to view and take over conversations within Meta’s native applications (WhatsApp Business mobile app, WhatsApp Web, or Instagram chat) as well as within the DatSOR interface.
Direct WhatsApp API Integrations: If the Client integrates a direct WhatsApp Business API line (Cloud API)—specifically, a line that cannot be accessed, viewed, or managed via standard native Meta applications (such as the WhatsApp Business mobile app or WhatsApp Web)—the Client acknowledges and agrees that these conversations can only be accessed, viewed, and managed exclusively through the DatSOR platform interface. Upon termination or expiration of the Service, the Client’s access to these chat histories through the DatSOR interface will cease immediately, and DatSOR will provide the Client with a digital copy (such as in CSV format) of the conversational history handled through this WhatsApp API line during the active Service period.
Website Chat widget: Conversations originating from the Website Chat widget do not synchronize to external messaging platforms and are exclusively viewable, managed, and archived within the DatSOR application interface.

c) Data Retention, Deletion, and Export

Upon termination or expiration of the Service Agreement, DatSOR’s technical processing of messages will cease immediately.

Standard Native Accounts: The Client will retain local chat histories stored natively within their personal mobile or desktop applications for standard WhatsApp Business and Instagram accounts.
Website Chat & WhatsApp API Inaccessibility: Website Chat histories and conversational logs from direct WhatsApp API (Cloud API) integrations (which do not natively synchronize to mobile applications) will become immediately inaccessible through the DatSOR platform upon termination.
Export and Deletion Window: Within thirty (30) days following the termination of the Service, the Client may request a one-time export of their Website Chat logs and/or direct WhatsApp API conversational logs in CSV format for archival purposes only. The Client acknowledges that these CSV files cannot be imported back into Meta’s applications to restore live chat history.
Purge of Customer Data: DatSOR has no obligation to host, retain, or store any Customer Data (including Website Chats or direct WhatsApp API logs) beyond this thirty (30) day post-termination window. After this period, all such data will be permanently and securely deleted or irreversibly anonymized from DatSOR’s active servers and database backups in accordance with our data lifecycle procedures.

d) Messaging Limitations and 24-Hour Service Window

Datsor operates via Meta’s official APIs. The Client acknowledges and agrees that:

The Service is strictly designed for inbound sales engagement. The Client shall not initiate outbound bulk spam or proactive unauthorized messaging through the Service.
API constraints restrict messaging through DatSOR to a 24-hour customer service window from the End-Customer’s last message. Responses attempted through DatSOR outside this window will fail. To resume contact after 24 hours, the Client must initiate messages manually through Meta’s native apps.
Meta imposes separate, direct charges for “Business-Initiated” template messages. The Client is solely and exclusively liable for all Meta API costs, message fees, and surcharges incurred on their accounts. DatSOR shall have no liability for any fees billed by Meta Platforms, Inc.

e) AI Limitations, “Hallucinations,” and Human-in-the-Loop

The Client expressly acknowledges that artificial intelligence and machine learning technologies are probabilistic in nature. DatSOR does not guarantee specific sales outcomes, conversion rates, or 100% accuracy of conversational outputs.

Inaccuracies & Hallucinations: The AI may occasionally generate inaccurate, nonsensical, or factually incorrect information (known as “hallucinations“).
Verification Duty: The Client retains ultimate responsibility for reviewing and verifying the accuracy of all training materials (User Content) uploaded to the platform.
Comprehensive Liability Exclusion: DatSOR shall have absolutely no liability for any direct, indirect, incidental, special, consequential, punitive, or exemplary damages—including but not limited to financial loss, lost profits, loss of business opportunities, loss of goodwill, loss of reputation, regulatory fines, or third-party contract disputes—arising from or in connection with any statements, promises, representations, misrepresentations, omissions, errors, or automated decisions made by the AI agent to End-Customers or any other third party, regardless of the subject matter (including but not limited to pricing, stock, company policies, product or service details, contract terms, or legal disclosures). The Client assumes sole and exclusive risk and responsibility for all communications, commitments, or transactions executed or facilitated by the AI agent, and is strictly required to regularly monitor, review, and supervise all active chat conversations in real-time.

f) System Notifications

The platform is designed to transmit automated email alerts to the Client under three conditions:

When the AI cannot resolve an inquiry based on the trained User Content.
When an End-Customer specifically requests intervention from a human agent.
Upon the successful closure of a sale (including a summarizing log of the interaction).

g) Multimedia Processing and AI Marketing Plan

Subject to the selection of the AI Marketing Plan and the payment of applicable Fees, the Service includes the processing, editing, optimizing, and generation of multimedia files (including photos and videos) on behalf of the Client.

No Direct Client Access to Design Tools: The Client explicitly acknowledges and agrees that the AI Marketing Plan does not grant the Client direct access, user accounts, or licenses to the design, editing, or AI generation software tools. All multimedia design, editing, and content generation tasks shall be performed exclusively by DatSOR’s designated employees and authorized personnel using these professional systems on the Client’s behalf, based on the User Content and instructions provided.
Authorized Processing & Third-Party Platforms: The Client explicitly authorizes DatSOR and its employees to process images and videos submitted as User Content through professional third-party design and AI platforms, specifically Nano Banana. The Client acknowledges that such processing is governed by the respective terms of service and privacy policies of these third-party providers, which can be reviewed here: Nano Banana Privacy Policy: https://nanobanana.com/privacy-policy
Warranties on Media Assets: The Client represents, warrants, and covenants that it owns, or has obtained all necessary worldwide licenses, releases, and consents for, all photos, videos, audio tracks, and images uploaded and sent to DatSOR for processing.
Exclusion of Infringement Liability: DatSOR strictly prohibits the provision of any multimedia assets that infringe upon third-party copyrights, trademarks, publicity rights, or privacy rights. DatSOR shall have absolutely no liability for copyright infringement claims arising from media processed, edited, or generated on behalf of the Client.
Human-in-the-Loop & Disclaimer on Modified Files: The Client is solely and exclusively responsible for reviewing, verifying, approving, and distributing any marketing assets generated, edited, or modified by DatSOR’s personnel or AI tools. DatSOR shall have absolutely no liability or responsibility of any kind for the content, quality, accuracy, or legality of any files (photos, videos, or images) that were originally provided by the Client and subsequently edited, modified, or altered by DatSOR’s employees or systems. DatSOR disclaims all warranties regarding the compliance of such modified media with local advertising, intellectual property, consumer protection, or trademark laws. The Client accepts all risks of using and publishing such altered or generated files.

g) Service Delivery and Provisioning

Upon successful processing of your Subscription Plan payment or Order Form, access to the platform’s paid tiers and allocated usage limits will be provisioned automatically and delivered digitally immediately. You will receive an electronic confirmation of your active subscription and receipt of payment via the email address registered to your account.

4. Account Registration and Use

Eligibility: You represent that you are a legally operating business entity or an individual of legal age of majority in your jurisdiction, and that your use of the Service does not violate any local law or regulation.
Accuracy: You must provide and maintain complete, accurate, and current information during registration and payment.
Credential Security: You are solely responsible for safeguarding your username, password, and Meta API credentials. Any activity occurring under your account is deemed to be authorized by you.
Uninterrupted Contract: By checking the consent box during registration, you enter into a single, continuous contract that immediately governs your Free Trial and automatically persists throughout all subsequent paid Subscription cycles.

5. Client Responsibilities

As a condition of using the Service, the Client agrees to and assumes sole responsibility for:

Compliance with Privacy and Local Laws: Complying with all applicable data protection and electronic communications regulations globally, including but not limited to Canada’s PIPEDA, the EU GDPR, California’s CCPA/CPRA, and Brazil’s LGPD.
End-Customer Consent & AI Disclosure: Obtaining all required explicit consents from, and providing all legally mandated privacy disclosures to, End-Customers. This includes clearly informing End-Customers that they are interacting with an automated AI sales agent, that their chat data and metadata will be collected and processed, and that their data will be shared with DatSOR as a Data Processor.
Meta Business Policies: Ensuring strict compliance with Meta’s WhatsApp Business Policy, Instagram Terms, and Meta Commerce Policies.
Human Takeover & Responsiveness: Upon receiving an email alert indicating that an End-Customer has requested human intervention, the DatSOR platform will pause automated AI responses for that contact. The Client is solely responsible for monitoring these alerts and responding manually to the End-Customer through the DatSOR dashboard or native applications within 24 hours to keep the messaging window active.
Meta Account Standing: DatSOR has no control over Meta’s enforcement of its policies. If Meta bans, restricts, or suspends the Client’s WhatsApp or Instagram accounts due to the Client’s sales scripts, business nature, or violations of Meta’s guidelines, the Client’s obligation to pay all accrued DatSOR Subscription Fees remains fully active and unaffected until the subscription is formally cancelled in accordance with Section 9.
Prohibited Business Content: The Client strictly covenants not to use the Service to promote, trade, or discuss any goods or services prohibited under Meta’s Commerce Policies or applicable local laws, including but not limited to: illegal drugs, adult/sexual content, weapons, explosives, tobacco, unauthorized medical supplements, gambling, hate speech, or deceptive financial schemes.

6. User Content and AI Training License

a) License to DatSOR for Configuration and Operation

The Client retains ownership of all intellectual property rights in their User Content (including catalogs, FAQs, and pricing lists). However, by uploading, submitting, or transmitting User Content to the platform, the Client grants DatSOR a worldwide, non-exclusive, royalty-free, sublicensable, and transferable license to host, store, reproduce, modify, distribute, and execute such User Content solely for the purpose of configuring, operating, and calibrating the specific conversational and generative AI agents assigned to the Client’s account.

b) Meta Policy Alignment and Strict AI Training Prohibitions

DatSOR is strictly aligned with the terms, developer policies, and privacy guidelines established by Meta Platforms, Inc. (including the WhatsApp Business Solution Terms and Meta’s Developer Policies). In accordance with these regulations, DatSOR covenants and agrees to the following:

No General AI Training on Customer Data: DatSOR strictly prohibits, and covenants that it does not and will not use Customer Data (meaning the content, text, media, or metadata of conversational streams transmitted via Meta’s WhatsApp Business or Instagram Business APIs) to train, further train, or fine-tune any general-purpose artificial intelligence models, third-party large language models (LLMs), or broad machine learning technologies.
Compliance with WhatsApp AI Rules: DatSOR is fully compliant with the WhatsApp Business Platform terms of service, which restrict the training of broad AI tools on WhatsApp data. The AI systems integrated by DatSOR are task-specific, rule-guided, and designed solely to facilitate direct business-to-customer workflows (such as customer support, sales enablement, and operations).
Environment Isolation:Each Client’s configured AI environment is strictly isolated. Conversation logs and User Content processed for one Client’s account will never be used to calibrate, train, or improve the AI agent assigned to another Client’s account.

c) Optimization of SaaS Infrastructure

Subject to the training prohibitions set forth in Section 6(b), DatSOR may use aggregated, anonymized, and de-identified technical metrics (such as API call latency, platform error logs, or messaging volume patterns) to optimize and troubleshoot the underlying SaaS platform, provided such data contains no Customer Data, personal information, or proprietary business details.

d) Trade Secrets

DatSOR covenants that it will not disclose, share, or expose any non-public proprietary business data or trade secrets contained within the Client’s configuration files (User Content) to any third party or competitor.

7. Customer Data (Data Processing)

Role Designation: In connection with any personal data of End-Customers processed through the platform, the Client is the Data Controller and DatSOR is the Data Processor. DatSOR shall process Customer Data strictly in accordance with the Client’s documented instructions and the terms of this Agreement.
Hosting and Infrastructure: All Customer Data and User Content are hosted and stored on secure cloud servers provided by Amazon Web Services (AWS). By using the platform, the Client instructs DatSOR to transfer, process, and store Customer Data in these locations.
Security Measures: DatSOR will maintain commercially reasonable technical, physical, and organizational security measures designed to protect Customer Data against unauthorized access, loss, alteration, or unlawful destruction, aligned with industry standards for SaaS platforms.
Sub-processors: The Client grants DatSOR general authorization to engage sub-processors (including AWS, Google Cloud, and automated generative media APIs) to deliver the platform’s functionalities. All engaged sub-processors are bound by confidentiality and data protection obligations no less restrictive than those set forth herein.
Data Processing Addendum (DPA): For Enterprise Clients or Clients operating in jurisdictions requiring specific processing clauses (such as the European Economic Area under GDPR Article 28), the parties may execute DatSOR’s standard standalone Data Processing Addendum (DPA) by contacting support@datsor.com. Once executed, the DPA shall supersede this Section 7.

8. Third-Party Dependencies and Platform Availability

Integration Disclaimer: The Client acknowledges that DatSOR is an integration platform whose functionality is entirely dependent on the continuous availability, stability, and compatibility of Third-Party Services (such as AWS, Meta’s Cloud APIs, and generative AI models).
No Liability for Outages: DatSOR is not responsible or liable for any platform downtime, message delivery failures, image generation errors, or service degradations caused by outages, policy updates, API rate-limiting, or closures of Third-Party Services.
No Service Level Agreement (SLA) & No Refunds for External Downtime: DatSOR does not guarantee a specific uptime percentage. No refunds, credits, or fee adjustments will be issued for downtime stemming from failures, maintenance, or suspensions originating from third-party networks or the Client’s web hosting providers.

9. Fees, Billing, and Subscription Plans

Order Form Execution: Access to the Service is billed on a recurring subscription basis. Upon the expiration of the Free Trial, platform functionalities will be locked until the Client selects a Subscription Plan (such as the standard plan or the AI Marketing Plan) and enters valid credit card or billing details. This checkout flow or the payment of an invoice constitutes an executed Order Form.
Auto-Renewal: All subscriptions are billed monthly in advance and will automatically renew for successive monthly billing cycles unless the Client cancels their subscription through the platform control panel or via written notice to support@datsor.com prior to the next scheduled billing date. Upon cancellation, the Client will retain access to the Service until the end of the current, fully-paid billing cycle.
Payments & Third-Party Processors: Payments must be made in U.S. dollars (USD) or such other currency specified in the Order Form. DatSOR processes payments via direct bank transfers or our authorized secure third-party payment processors (including Stripe or other PCI-DSS compliant providers). The Client agrees to comply with the terms of such payment gateways. The Client agrees to comply with the terms of such payment gateways.
Token & Usage Limits: Each Subscription Plan includes specific usage thresholds (such as “Token Limits” for AI processing or generation caps for multimedia). If the Client exhausts their monthly usage limits, messaging or generation capabilities may be paused automatically until the next billing cycle or until the Client upgrades their Plan. DatSOR is not liable for any missed sales or paused services resulting from limit exhaustion.
Taxes: All Fees listed are exclusive of applicable taxes, duties, or harmonized sales taxes (HST/GST) required by Canadian law or the Client’s local jurisdiction, which shall be billed to and paid by the Client.
Refund Policy: All Fees paid to DatSOR are non-refundable. All Fees paid to DatSOR are generally non-refundable. We do not provide refunds or credits for partially used billing cycles, unused tokens, or early cancellations. However, if you experience technical issues that prevent you from utilizing the Service, or if you believe there has been a billing error, please contact us at support@datsor.com within seven (7) days of the transaction, and our support team will evaluate your case in good faith.

10. Intellectual Property and Licensing Restrictions

DatSOR Ownership: DatSOR, its source code, algorithms, underlying conversational structures, generative AI pipelines, logos, design assets, and all modifications or derivatives thereof are and shall remain the sole and exclusive intellectual property of 17466382 CANADA INC. No title or ownership of DatSOR’s IP is transferred under this Agreement.
Limited License: DatSOR grants the Client a limited, revocable, non-exclusive, non-transferable, and non-sublicensable license to access and use the Service solely for its internal, authorized business operations.
Prohibition on Resale & Reverse Engineering: The Client shall not:
- Sub-license, rent, lease, resell, or distribute the Service to any third party, nor operate the platform as a service bureau or white-labeled solution.
- Reverse engineer, decompile, de-obfuscate, or attempt to extract the source code or training methodologies of DatSOR’s AI platform.

11. Confidentiality

Each party agrees to safeguard and maintain the confidentiality of any non-public, proprietary information disclosed by the other party that is marked as confidential or should reasonably be understood to be confidential under the circumstances.

Confidential information includes, without limitation, User Content, Customer Data, business plans, technical specs, algorithms, and pricing structures.
Neither party shall disclose confidential information to any third party except to employees, consultants, or sub-processors who have a strict “need-to-know” and are bound by confidentiality covenants, or when compelled by law, provided the disclosing party is given prompt prior notice.

12. Term and Termination

Term: These Terms are effective from the moment you first access our Website, request a demo, or check the acceptance box, and shall continue until terminated by either party.
Termination by Client: The Client may terminate this Agreement by cancelling their subscription via the dashboard, subject to the 10-day prior notice period outlined in Section 9.
Termination by DatSOR: DatSOR reserves the right to suspend or terminate the Client’s access to the Service immediately and without prior notice if the Client:
- Materially breaches any provision of these Terms.
- Violates Meta’s Commerce Policies, exposing DatSOR to regulatory or reputational risk.
- Fails to pay any outstanding Subscription Fees within five (5) days of the due date.
Effect of Termination: Upon termination, all licensing rights granted to the Client cease immediately. The Client must immediately cease all access to the DatSOR platform. Outstanding financial obligations for the active billing cycle shall remain due and payable.

13. Free Trial and Evaluating Use

Trial Period: DatSOR provides a free trial period of one (1) month to allow potential clients to test and evaluate the conversational platform. DatSOR reserves the right to terminate, shorten, or extend the Trial period at its sole discretion at any time.
Feedback Obligation: As consideration for the Free Trial, the Client agrees to provide honest, constructive feedback regarding the performance, conversational quality, and usability of the platform.
Trial Disclaimer: DURING THE FREE TRIAL PERIOD, THE SERVICE IS PROVIDED STRICKLY “AS IS” AND “AS AVAILABLE.” DATSOR DISCLAIMS ALL WARRANTIES, INDEMNITIES, SERVICE LEVEL AGREEMENTS, AND SUPPORT OBLIGATIONS FOR THE TRIAL.

14. Disclaimers (No Warranties)

THE CLIENT EXPRESSLY ACKNOWLEDGES AND AGREES THAT USE OF THE WEBSITE AND THE SERVICE IS AT THE CLIENT’S SOLE RISK. TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, THE WEBSITE AND THE SERVICE ARE PROVIDED “AS IS” AND “AS AVAILABLE” WITH ALL FAULTS.

DATSOR DISCLAIMS ALL WARRANTIES, REPRESENTATIONS, AND CONDITIONS OF ANY KIND, WHETHER EXPRESS, IMPLIED, OR STATUTORY, INCLUDING BUT NOT LIMITED TO, IMPLICIT WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, NON-INFRINGEMENT, AND SYSTEM COMPATIBILITY.

DATSOR MAKES NO WARRANTY OR REPRESENTATION THAT:

THE SERVICE WILL RUN UNINTERRUPTED, SECURE, OR ERROR-FREE.
THE OUTPUTS OF THE CONVERSATIONAL AI OR GENERATIVE MEDIA AI WILL BE ACCURATE, COMPLETELY LEGAL, OR COMPLIANT WITH LOCAL ADVERTISING STANDARDS.
ANY DEFECTS OR ERRORS IN THE CONVERSATIONAL FLOW OR SOFTWARE INFRASTRUCTURE WILL BE CORRECTED.

15. Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED UNDER APPLICABLE CANADIAN AND INTERNATIONAL LAW, IN NO EVENT SHALL DATSOR, ITS AFFILIATES, OFFICERS, DIRECTORS, EMPLOYEES, OR SUB-PROCESSORS BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, EXEMPLARY, PUNITIVE, OR CONSEQUENTIAL DAMAGES, INCLUDING BUT NOT LIMITED TO:

LOSS OF PROFITS, REVENUE, OR SALES.
LOSS OF BUSINESS REPUTATION OR GOODWILL.
LOSS OR CORRUPTION OF CUSTOMER DATA OR USER CONTENT.
DOWNTIME OR FINANCIAL DAMAGES STEMMING FROM meta’S SUSPENSION OF THE CLIENT’S MESSAGING CHANNELS.
COPYRIGHT INFRINGEMENT CLAIMS STEMMING FROM IMAGES OR VIDEOS GENERATED UNDER THE CLIENT’S DIRECTION.

IN NO EVENT SHALL DATSOR’S TOTAL AGGREGATE LIABILITY ARISING OUT OF OR IN CONNECTION WITH THIS SERVICE AGREEMENT EXCEED THE LESSER OF:

THE TOTAL FEES PAID BY THE CLIENT TO DATSOR FOR THE SERVICE IN THE THREE (3) MONTHS IMMEDIATELY PRECEDING THE CLAIM, OR
FIVE HUNDRED CANADIAN DOLLARS (CAD $500.00).

16. Indemnification

The Client agrees to indemnify, defend, and hold harmless DatSOR, its affiliates, parent companies, directors, officers, employees, and agents from and against any and all claims, lawsuits, administrative penalties, losses, damages, liabilities, costs, and expenses (including reasonable attorney fees and legal expenses) arising out of or related to:

The Client’s access to or misuse of the Website or Service.
Any third-party claim alleging that photos, videos, images, or audio tracks uploaded by the Client as User Content infringe upon intellectual property, copyright, trademark, or privacy rights.
Any data privacy breach or security incident occurring within the Client’s systems or caused by the Client’s credentials.
The Client’s breach of any local consumer protection laws, Meta’s policies, or provisions of these Terms.

17. Governing Law and Dispute Resolution

Governing Law: These Terms and any claim or dispute arising out of or in connection with them shall be governed by, and construed in accordance with, the laws of the Province of Ontario and the federal laws of Canada applicable therein, without regard to conflict of laws principles.
Arbitration: Any dispute, controversy, or claim arising out of, relating to, or in connection with these Terms, including any question regarding its existence, validity, or termination, shall be referred to and finally resolved by binding arbitration under the rules of the ADR Institute of Canada (ADRIC).
- The place of arbitration shall be Toronto, Ontario, Canada.
- The language of the arbitration shall be English.
Jurisdiction: Subject to the arbitration clause above, both parties irrevocably submit to the exclusive jurisdiction of the provincial and federal courts located in Toronto, Ontario, Canada, for any litigation arising out of or relating to this Agreement.

18. Amendments to Terms

DatSOR reserves the right to modify or replace these Terms at any time. If an amendment is material, we will provide at least thirty (30) days’ notice via email or platform notification before the new terms take effect. Your continued use of the platform after the effective date of any amendment constitutes your complete and binding acceptance of the updated Terms.

19. Contact Us

If you have any questions, concerns, or legal notices regarding these Terms, please contact us at:

Entity: 17466382 CANADA INC. (DatSOR)
Email: support@datsor.com
Phone: +1 (365) 880-0712
Mailing Address: Niagara Falls, Ontario, Canada.

Terms and conditions